Terms & Conditions

Last Updated: May 19, 2025

1. Agreement to Terms

By accessing www.nadinearaksi.com or engaging with any of Nadine Araksi Coaching & Storytelling services ("we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the site or services.

2. Services

We offer individual coaching, brand storytelling, writing/editing, and editorial mentorship. Full service descriptions are available on the website. Services are offered based on availability and are subject to change.

2.1 Coaching
Coaching services are not therapy, medical advice, or financial/legal consultation. You are solely responsible for your decisions and outcomes.

2.2 Writing & Storytelling
We aim to provide high-quality writing and messaging guidance. However, we do not guarantee specific outcomes (e.g., publication, business success).

3. Bookings & Payments

3.1 Booking Confirmation
Your session or project is confirmed once payment is received.

3.2 Payment Terms

  • All prices are listed in CAD unless noted otherwise

  • Payment is due at the time of booking unless agreed otherwise (e.g., a payment plan)

  • Packages must be used within the stated timeframe

3.3 Sliding Scale Options
Limited sliding scale and payment plans are available by request and mutual agreement before services begin.

4. Cancellations & Refunds

4.1 Client Cancellations

  • You may cancel or reschedule up to 24 hours in advance with no penalty

  • Less than 24 hours’ notice may result in forfeiture of the session

4.2 Provider Cancellations

  • We reserve the right to cancel/reschedule sessions with advance notice

  • In such cases, you may choose a refund or an alternate appointment

4.3 Refunds

  • No refunds are issued for completed services

  • If you're dissatisfied, contact us and we will make reasonable efforts to address the issue

5. Intellectual Property

All proprietary content (e.g., templates, tools, frameworks) remains our intellectual property and is provided for personal use only.

  • Custom writing projects become the client’s intellectual property upon full payment

  • We retain the right to reference anonymized portions of client work in our portfolio unless otherwise agreed

6. Confidentiality

All coaching and editorial sessions are confidential. We will not share your personal information or story without consent, unless:

  • Required by law

  • There’s an imminent risk of harm

  • Shared in anonymized form for training or professional supervision

7. Communication

7.1 Support Between Sessions
 If your package includes between-session support, details will be outlined during onboarding.

7.2 Office Hours
We are typically available Monday–Sunday, 10am–4pm ET. Email replies are generally within 2 business days.

8. Use of Website

You agree to use this site lawfully and respectfully. Do not misuse or attempt to disrupt the site or its services.

We may link to third-party websites but are not responsible for their content or terms.

9. Limitation of Liability

We are not liable for any damages resulting from use or misuse of our services or website. Use of our services is at your own risk.

10. Indemnity

You agree to hold harmless Nadine Araksi Coaching & Storytelling from any claims, damages, or liabilities arising from your use of our services or website.

11. Governing Law

These Terms are governed by the laws of Ontario, Canada.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on our website with a revised effective date.

13. Contact Us

Email: hello@nadinearaksi.com
Website: www.nadinearaksi.com